Tips and Strategies for Successful PHONE INTERVIEWS:
Employers use telephone interviews as a way of identifying and recruiting candidates for employment. Phone interviews are often used to screen candidates in order to narrow the pool of applicants who will be invited for in-person interviews. They are also used as way to minimize the expenses involved in interviewing out-of-town candidates.
Be Prepared to Interview
Prepare for a phone interview just as you would for a regular interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical interview questions.
In addition, plan on being prepared for a phone conversation about your background and skills.
Keep your resume in clear view, on the top of your desk, or tape it to the wall near the phone, so it's at your fingertips when you need to answer questions.
Have a short list of your accomplishments available to review.
Have a pen and paper handy for note taking.
Turn call-waiting off so your call isn't interrupted.
If the time isn't convenient, ask if you could talk at another time and suggest some alternatives.
Clear the room - evict the kids and the pets. Turn off the stereo and the TV. Close the door.
Practice Interviewing
Talking on the phone isn't as easy as it seems. I've always found it's helpful to practice. Have a friend or family member conduct a mock interview and tape record it so you can see how you sound over the phone. Any cassette recorder will work. You'll be able to hear your "ums" and "uhs" and "okays" and you can practice reducing them from your conversational speech. Also rehearse answers to those typical questions you'll be asked.
During the Phone Interview
Don't smoke, chew gum, eat, or drink.
Do keep a glass of water handy, in case you need to wet your mouth.
Smile. Smiling will project a positive image to the listener and will change the tone of your voice.
Speak slowly and enunciate clearly.
Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
Don't interrupt the interviewer.
Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
Give short answers.
Remember your goal is to set-up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.
After the Interview:
Take notes about what you were asked and how you answered.
Remember to say "thank you." Follow with a thank you note which reiterates your interest in the job.
Tips and Strategies for Successful ONSITE INTERVIEWING:
You have just landed an interview for a seemingly wonderful job! Now what? Successful interviewing will be essential in order for you to lock in an offer. Here are some tips and strategies for effective interviewing from preparation through follow up.
Company Research
Research should always be your first step. Gathering background information on employers is a crucial element in successful interview preparation. You will need to be prepared to answer the questions "What do your know about our company"? and "Why do you want to work here?" Knowing as much as possible about the company's past performance and future plans can make your interview more interactive and could be just the leg up you need in a competitive job market. Before the interview review the company's web site and don't be afraid to contact your prospective employer to request details on the position you are interviewing for or to ask for company literature.
Practice Makes Perfect
Practice makes perfect (or at least leads to improvement). Practice with a friend and record or videotape your responses so you can replay the interview and see how well you did. Prepare answers to commonly asked interview questions. Doing so will help you analyze your background and qualifications for the position.
Behavioral Interviews
Behavior based interviewing is becoming more common. It is based on the premise that a candidates past performance is the best predictor of future performance. Rather than the typical interview questions on your background and experience, you will you need to be prepared to provide detailed responses including specific examples of your work experiences.
The best way to prepare is to think of examples where you have successfully used the skills you've acquired. Take the time to compile a list of responses to both types of questions and to itemize your skills, values, and interests as well as your strengths and weaknesses. Emphasize what you can do to benefit the company rather than just what you are interested in. Also prepare a list of questions you want to ask the interviewer. Remember, you aren't simply trying to get the job - you are also interviewing the employer to assess whether this company and the position are a good fit for you.
Prepare For the Interview
It is very important to be on time for the interview. On time means ten to fifteen minutes early. If need be, take some time to drive to the office ahead of time so you know exactly where you are going. Know the interviewer's name and use it during the interview. If your not sure of the name, call and ask prior to the interview. Remember to bring an extra copy of your resume and a list of references.
Stay Calm
During the interview try to remain as calm as possible. Ask for clarification if you're not sure what's been asked and remember that it is perfectly acceptable to take a moment or two to frame your responses so you can be sure too fully answer the question.
End the interview with a thank you to the interviewer and reiterate your interest in the position. Then follow-up with a personal Thank You note restating your interest.
